sure that you are entering the username and password EXACTLY as provided.
and UPPER cases, if you are using copy and paste then don't include
empty spaces before or
after the username or password. Including an empty space or a single
wrong character will lead
being refused access to the member area. If
you still can't enter the member area and you are absolutely sure that
you entered the login correctly,
check if your transaction was canceled. In such a case it means that
your bank refused the
final transaction and you have to signup again.
The URL to the member area is displayed on the checkout page. If you miss it, you can still recover it from the support area located at billing index page and entering your username and password.
we still get numerous complaints from peoples unable to find the member
areas. Overthe years, numerous peoples got the bad habit to load Google or
a similar search engine as the
when opening the web browser. Instead of writing the site URL in the
address bar of the
browser, they write the site URL as search string in the search field of
the search engine. The result
is: search engines don't know the URL's of our sites because they are not
referenced (and this
is good so). Therefore: WRITE THE URL OF THE MEMBER AREA IN THE ADDRESS
BAR OF YOUR BROWSER, not as a
search string to search engines! Also strictly respect to write
https (emphasizing the s of https) indicating a secure connection to the
member area. If a member
area uses https, it won't work as http. All you have to do is simply
respect the URL's provided
to you that includes http or https.
only request support using your login to the site concerned by your request.
We have a smart
system that knows to whom forward the request based on your login. If you
would use a login that
doesn't belong to your request, it would be forwarded to another operator
help you to fix your issue.